Unable to add my Comcast email to my Iphone

I was having trouble sending emails from my Comcast account on my iPhone13. I tried deleting the account and adding it back. I am getting the error that "The SMTP server "smtp.comcast.net" is not responding. Check your network connection and that you entered the correct "Outgoing Mail Server" field." My network connection is fine and the correct information is entered for the SMTP server.


iPhone 11 Pro, iOS 13

Posted on Mar 26, 2024 7:59 AM

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2 replies

Mar 26, 2024 8:38 AM in response to MGG999

A step by step guide to add email account on iPad and iPhone


This process is valid for all mails, AOL, Google, Yahoo, Outlook, Hotmail, Exchange etc etc


  1. Keep your email id and password handy
  2. Use this link to find out your Incoming and Outgoing server settings by entering your email address

Mail - Official Apple Support

If it is not available in the link above contact your email client


The GIF is self explanatory.


iCloud Account IMAP and SMTP


Comcast IMAP Settings

  • Option Description IMAP Host: imap.comcast.net IMAP
  • Port: 993 
  • Requires SSL: Yes 
  • IMAP Username: Your full mailbox address (name@domain.com)
  • IMAP Password: Your email account password


Comcast SMTP Settings

If you have an account with Comcast and you want to configure your mail client to send emails, all you need to do is enter the following Comcast SMTP settings into the server configuration area of your mail client: 

  • Option Description SMTP Host: smtp.comcast.net SMTP
  • Port: 465 or 587
  • TLS (use SSL if TLS isn't shown) 
  • SMTP Username: Your full mailbox address (name@domain.com) 
  • SMTP Password: Your email account password




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Unable to add my Comcast email to my Iphone

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