User profile for user: Mahadee
Mahadee Author
User level: Level 1
5 points

My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do

My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do?

iPhone 11 Pro Max, iOS 17

Posted on Mar 26, 2024 9:50 AM

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User profile for user: KiltedTim
KiltedTim
User level: Level 10
232,446 points

Posted on Mar 27, 2024 5:54 AM

That’s not helpful.

Settings>General>About>Model Number.

The 2 characters before the “/A” in the model number indicate the country of original sale.

Devices sold in China, Hong Kong, and Macau do NOT have an eSIM at all.

It’s likely you have one of those. Those devices take two physical Nano-SIM cards


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User profile for user: KiltedTim
KiltedTim
User level: Level 10
232,446 points

Mar 27, 2024 5:54 AM in response to Mahadee

That’s not helpful.

Settings>General>About>Model Number.

The 2 characters before the “/A” in the model number indicate the country of original sale.

Devices sold in China, Hong Kong, and Macau do NOT have an eSIM at all.

It’s likely you have one of those. Those devices take two physical Nano-SIM cards


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My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do

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