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My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do

My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do?

iPhone 11 Pro Max, iOS 17

Posted on Mar 26, 2024 9:50 AM

Question marked as Top-ranking reply

Posted on Mar 27, 2024 5:54 AM

That’s not helpful.

Settings>General>About>Model Number.

The 2 characters before the “/A” in the model number indicate the country of original sale.

Devices sold in China, Hong Kong, and Macau do NOT have an eSIM at all.

It’s likely you have one of those. Those devices take two physical Nano-SIM cards


5 replies
Question marked as Top-ranking reply

Mar 27, 2024 5:54 AM in response to Mahadee

That’s not helpful.

Settings>General>About>Model Number.

The 2 characters before the “/A” in the model number indicate the country of original sale.

Devices sold in China, Hong Kong, and Macau do NOT have an eSIM at all.

It’s likely you have one of those. Those devices take two physical Nano-SIM cards


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My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do

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