My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do
My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do?
iPhone 11 Pro Max, iOS 17
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do?
iPhone 11 Pro Max, iOS 17
That’s not helpful.
Settings>General>About>Model Number.
The 2 characters before the “/A” in the model number indicate the country of original sale.
Devices sold in China, Hong Kong, and Macau do NOT have an eSIM at all.
It’s likely you have one of those. Those devices take two physical Nano-SIM cards
That’s not helpful.
Settings>General>About>Model Number.
The 2 characters before the “/A” in the model number indicate the country of original sale.
Devices sold in China, Hong Kong, and Macau do NOT have an eSIM at all.
It’s likely you have one of those. Those devices take two physical Nano-SIM cards
What is the model number?
Devices sold in China, Hong Kong, and Macau do not have eSIMs
Bought from Singapore.
Bought from Singapore.
Serial number F2LZH0WKN715
My iPhone 11 Pro Max is not showing the E-SIM option. Can anyone help what to do