The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
my iPhone 11 pro max does not have the e-sim option in mobile settings what could be the issue yet am running the latest iOS, latest software
What is the model number in Settings>general>About?
Where did you purchase the phone?
If it was originally sold in China, Hong Kong, or Macau, it does not have an eSIM.
yet all my friends with the same model have e-sim option
lack E-sim option on my iPhone 11 pro max
