The update, already downloaded, cannot install. This update file may be damaged/corrupted. You need to delete the update package - and then download a fresh copy of the update.
To delete the failed update from your iPad:
Settings > General > iPad Storage
Scroll down the list of Apps until you find the Apple Update, tap, then select Delete Update.
After deleting the update, a forced-restart of the iPad is recommended:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
- Press and quickly release the volume button nearest to the top button.
- Press and quickly release the volume button farthest from the top button.
- Press and hold the top button.
- When the Apple logo appears, release the top button.
![](https://discussions.apple.com/content/attachment/731c5ed0-803c-43ad-94d2-bb144d52ba3a)
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
![](https://discussions.apple.com/content/attachment/34445a41-a451-4535-b45a-d70b3a374578)
After restarting, you can reattempt the update:
Settings > General > Software Update