Iphone 14 dead battery won't charge

Our power went out last night while my son's iphone 14 was plugged into a charger. The phone battery died while the power was out. The power came back on but the phone did not charge.

Now we cannot get the phone to charge with any lightning cable. We don't have a wireless charger.

We have tried:

different cables

different charging blocks

cleaning the charging port (it wasn't dirty)

We cannot do a reset because the battery is dead. The screen is black.

Please help, he is very upset. This phone is only about 3 months old.

Thank you

iPhone 15

Posted on Mar 27, 2024 7:43 AM

Top-ranking reply

drist Author

Level 1

4 points

Posted on Mar 27, 2024 8:13 AM

I was able to do a force restart and it turned on with a 100% battery charge. I must not have done the force restart correctly the first time. This time i held the right side button down until the apple icon appeared. I didn't do this the first time.

Thanks for your help. We got it working!

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Iphone 14 dead battery won't charge

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