My iPhone 13 Mini won't charge either by cable or wireless

My iPhone 13 Mini is in great condition and was working well until yesterday when I plugged it in to charge; it went to a black screen while charging. I thought it was out of power, so I let it recharge for three hours. When I came back, it was completely unresponsive. I then switched to wireless charging and waited for a few hours but again, it was unresponsive. I cleaned out the charging port, then tried plug-in charging again - still the same result. I kept it updated and always used Apple charging cables, so I'm completely flabbergasted as to what the problem is. I'm starting to think that I was sold a unit with a defective charging port. Any suggestions on how to fix the problem? ... I didn't pay so much to have the phone die just two years after purchasing it.

iPhone 13 mini

Posted on Feb 15, 2025 6:13 PM

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Posted on Feb 16, 2025 8:32 AM

Ask Apple Support; they can tell you repair options. I would start by making a Genius Bar appointment or with an Apple service provider so an Apple technician can evaluate it. Even if the phone is dead and you don’t have AppleCare+ they can repair it or replace it as needed for a flat fee→Apple - Support - Service Answer Center


There is a calculator in that link to get the cost.


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Question marked as Top-ranking reply

Feb 16, 2025 8:32 AM in response to laoge_68

Ask Apple Support; they can tell you repair options. I would start by making a Genius Bar appointment or with an Apple service provider so an Apple technician can evaluate it. Even if the phone is dead and you don’t have AppleCare+ they can repair it or replace it as needed for a flat fee→Apple - Support - Service Answer Center


There is a calculator in that link to get the cost.


Feb 16, 2025 3:04 AM in response to laoge_68

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

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My iPhone 13 Mini won't charge either by cable or wireless

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