I've been trying to add a debit card to the wallet for the past week and I am always getting the same issue. I have contacted my bank - they claim everything is fine on their end, I have checked all the articles from apple support and did all the suggested steps. Is there any resolution for this issue?
iPhone 12
Wallet App:
Added cards in the Wallet App uses Apple Pay, it's important to note that the ability to add a Debit/Credit Card to Apple Pay is dependent on the country associated with your Apple ID. For instance, if you reside in a country like India where this feature is not supported, you won't be able to add your cards to Apple Wallet. --> Countries and regions that support Apple Pay
Apple Pay is accepted anywhere you see these symbols and marks You can add your credit, debit or prepaid cards from participating banks and card issuers in these countries and regions:
Then I'd recommend you contact Apple Support for direct help. You can use the Support button at the bottom of this page.
LordLamin wrote:
Try creating a new apple ID from that country. Select country as the current country.
Switch off all VPNs (if any). Make sure you have sim card of the current country which is linked to that bank.
That is not good advice. Apps are forever tied to the Apple ID they were downloaded under, so the Author would then have to redownload or repurchase ALL apps they have bought under their current Apple ID. It's usually never a good idea to create a new Apple ID and likely won't solve this for this user.
go to settings, check wallet in there and see if it’s turned off for cards to put in
It is in wallet and pay
This unfortunately is not helpful as it's not resolving the issue I've been having. :)
Was the card issued in the country you’re currently in? Is the region set to the country you are currently in?
What region were you in previously and what region are you in now?
The usual culprit for this, is the card you are trying to use is not issued in the country or region you now live. Is it?
The card is issued in the country I currently live
Try creating a new apple ID from that country. Select country as the current country.
Switch off all VPNs (if any). Make sure you have sim card of the current country which is linked to that bank.
Have you contacted the card issuer to see if they support the card with Apple Pay?
Yes, the type of card is supported. I even have the option to add it to the apple wallet through the app which unfortunately does not work again.
I've changed my Apple ID country to my current one, where the feature is supported.
Not able to add a card to wallet after moving to another country. Switched to the current region - still no luck in adding it.
