2024 can am spyder and apple car play

I have had the same response from. I speak with them and am told to contact the dealer. I talk to the dealer and told it is a BRP software issue. I purchased my StoS in February and had lost capability when they pulled the software. I have no issues connecting my wi-fi only issues with BRP lack of ability to stabilize the software. Carupride provide wireless CarPlay and Android Auto so maybe BRP should work with them to provide working software. Also, they should consider a refund or other compensation for those that purchased a vehicle with expectation of working systems. In my opinion, very poor transparancy on what is being done to get us a working solution.

I hate jumping on the "me too" bandwagon, but I reached out to BRP on May 16th and received a similar response:

"I deeply apologize for the inconvenience being the Apple CarPlay is

still not available, an important feature many customers are still

waiting on. I wanted to let you know that over the last couple of

months, the  Apple CarPlay was available for a few dealerships to test

its functionality, but later it was found that there was a bug in the

update, and they again had to fix the update, which made this delay so

long. I can assure you that the appropriate team is working tirelessly

as much as they can to have the update as soon as possible, but I am

afraid I can't confirm on an exact date it will be released as we have

no ETA.

I kindly advise you to keep in touch with your dealership, <deleted name>,

and they will let you know directly as soon as the update

is available. We deeply appreciate your patience in this whole process,

and we apologize once again for any inconveniences it may cause."

So I reached out to my salesperson, asking who at the dealership I should be talking to.

The response was a bit of confusion, as they apparently didn't know anything about what was going on:

"I just forwarded your email to the sales manager so she is aware of it as well.

You should receive an email from BRP and a letter in the mail when any kind of software update/recall that applies to your unit. At the point that the software is available, you will be able to go to any BRP certified dealership and have the update/recall performed to your unit free of charge!

I will also make my service department aware of the situation so they can be on the lookout for an update and see if they can call you as well!"

So the dealer is pointing the finger back at CAN-AM, which I can't fault them for, since they sell and service CAN-AM products, but they are not the ones creating the updates or fixes, only following the manufacturers instructions to install the released updates.

In the meantime, I bought a Garmin Zumo XT GPS, mounted it on my handlebars, and paired it with my phone and the bluetooth headset in my helmet. The Zumo will stay there until Apple Carplay navigation is working correctly.

Same. I just checked and no update for Apple Car Play

I have the same issue. I bought a new can am and really want ACP. I spoke to an agent at can am and they said when the software gets updated you will see a greyed out CarPlay app when your not connected to Bluetooth.

she also said they would let me know when the software is ready. She didn’t have any projected date. I hope it’s not long. I have a work around with an iPhone mount, but I don’t like it.

if anyone sees the new software, please update this post.

Well my experience with BRP over the years has been good. But these last 2 years when new technology is being released they have sold the product to the consumer before they had all the pieces to make it work. They will have it by next year for sure but that doesn’t make first year purchasers happy. I bought a 2024 snowmobile with the new gauge that was supposed to have a GPS module but machine came and no module. The 2025 model has it and it’s a $100.00 accessory for us last year buyers. If they promise newer and greater thing's, wait a year till it’s actually on the dealer floor.

Well May 1 is here. I wonder if they can make good on their word? Maybe with the ACP update , for those of us up north we’ll get a fix for our speedo gauge so it will read kph. Everything else on the gauge switches to metric but the speed. I have to say that the gauge otherwise works pretty good. My phone connected, my Cardo connects and shows up as Cardo packtalk edge. I can make calls and listen to music. The process for pairing I used is turn the bike on, then pair the phone as bike pairing. To pair the Cardo app to the phone I used 2nd phone pairing. Then paired Cardo to the gauge. After all was paired up and functioning I turned it off for a few minutes then turned it back on and all paired up seamlessly. Now when APC comes we will see how that works. Have a good day.

Won't make a bit of difference. BRP/Can-Am has already shown they do not care at all about their customers or this issue in particular. Calling them out on X will do nothing to change this I'm afraid.

I upgraded from the Ryker to the Spyder due in part to the screen and Apple Carplay. I tour a lot across Europe and sold all my quad lock mounting gear with the Ryker as I wouldnt need to mount anything on the Spyder due to the screen. The dealer (Who have been excellent) didnt mantion the issue until I contacted them after delivery and seeing it didnt work. BRP have responded to me with the following:

Regretfully, we have to say that for the moment there is no ETA for when this is going to be available. We suggest staying in touch with your local dealership and or take a look at our website for updates on a regular basis.

I go on my first tour in two weeks and im now finding myself looking at spending over £100 on mounts with wireless charging.

I do feel that BRP have misled people as there are plenty of Youtube videos out there of them demonstrating it and saying how good it is... was that all a lie on a mockup device?

Why also does it tell you how to use Apple Carplay on the BRP website, with full instructions and saying all compatible carplay apps will work on it?

report you complaints to them on twitter

BRP withdrew the update because it was failing on most of the Spyder.

when I pair my to the bike I will check for sure I think it says headset connected. I Bluetooth the phone to the gauge too which recognizes it as phone connected. I Bluetooth both to gauge.

I wonder if we can be a beta user.