Why is CarPlay not functioning on my 2024 Can-Am Spyder?

I have a 2024 can am spyder and it comes with apple car play, but it does not work, BRP says its a apple thing, what gives?


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Posted on Mar 28, 2024 8:31 AM

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Posted on Apr 4, 2024 12:13 PM

Pretty common knowledge that the 2024 Can Am Spyders did not ship with Apple CarPlay enabled due to a licensing issue. It was widely reported that they were working with Apple to resolve the licensing issue and had advertised an April 1, 2024 date for resolution.


I don't know if it was live on 4/1, but as of today, April 4, 2024, Apple CarPlay is available on the 2024 Can Am Spyder. You simply need to connect your Spyder to WiFi and via the menu Preferences: General, select Download Update for the BRP Connect application. ~10 minute download and ~10 install. Your mileage may vary. ;)

94 replies

Jun 7, 2024 6:09 AM in response to Fing86

@Fing86 - you said you have been emailing back and forth with BRP, and today you received a blunt response to stop emailing them about the problem.


Since you didn't disclose the details of the emails that were flying back and forth, can we assume that a lot of the BRP responses were of the general "we're working on it", "no further updates at this time", "will release a fix as soon as possible", etc?


If my assumptions are correct, then the only thing I can fault BRP with is being a bit brusque in their response.


They know it's a problem, and they know they need to fix it.

I'm as upset as everyone else, especially since Apple Carplay works great in my 2023 Honda Ridgeline, and I wish I had the same capabilities on my 2024 Spyder.

Jun 7, 2024 7:00 AM in response to Johndeeredoo

Some one has to push BRP to quit dragging there feet about this update fix.

It has been mentioned about a law suit, but I feel that avenue could do something, but will take time before we see a working ACP.

Its been said that there are glitches in the software, or bugs, well with a glitch, certain condition must be met in the software string to cause a issue.

We are lucky that the glitches they mention are not in the system critical area of the software.

It looks like anything or everything involved in the operation of the spyder is connected and has conditions with the gauge cluster.

When will a glitch come up where your driving down the free way and something major happens to the running of the spyder and you crash?

I wonder what BRP will say then?




Jun 7, 2024 10:44 AM in response to Fing86

Here's my final thoughts about Apple Carplay on my 2024 Spyder RT Sea2Sky. I am annoyed that it wasn't included with my Spyder, but it is not the reason I bought my Spyder, and had I known ahead of time that it wasn't working I would still have bought my Spyder.


I love riding my Spyder, and in fact after posting this and eating some lunch, I'm going for a ride.

It's sunny and about 80 F outside so it'll be perfect.

Tomorrow, Saturday, it's supposed to be overcast, but no rain, so another riding day!

Sunday is forecast for thunderstorms so my Spyder will be hiding in the garage all day.


As for navigation, I purchased a Garmin Zumo XT GPS that is waterproof, and designed for motorcycles. I plug it into the USB cable in the glovebox in front of the handlebars. I have it mounted to the handlebars with an Arkon MC25MMB mount, a security lock made by Motopumps that I bought from Lamonster Garage, and the mounting parts included with the Garmin. It's paired via bluetooth with my iPhone (which is plugged into the USB port in the top case) and with the Sena 3S Plus headset mounted in my helmet, so I can hear the GPS directions even at freeway speeds.


Here's what it looks like when I'm sitting on my Spyder.



Once Apple Carplay is released by BRP then I'll test BRP's implementation of Carplay with my iPhone and helmet headset and decide whether I will keep using my Garmin setup, or if it will end up on eBay.


In the meantime, let's ride!

Jul 8, 2024 11:16 AM in response to Diahann310

I think I'll trust the information in the letter I received directly from BRP/Can-Am, not some random sales person.


And of course there's the fact that Apple doesn't require any kind of signed agreement or license to use Apple CarPlay functionality. The developer/manufacturer is responsible for writing their software to correctly communicate with CarPlay. And Apple provides tools, free of charge, for developers.


Here's the Apple Developers site for CarPlay:


CarPlay - Apple Developer


Jul 16, 2024 1:01 PM in response to GOT4KIX

I have had poor luck with phone calls too, as well as having text messages read back. Once I try to do any of those things the system basically falls apart. I have to unplug my phone and plug it back in to get things to work again.


There are a lot of moving pieces here, multiple BT connections, etc. It doesn't help that Can-AM has published nothing on the best way to connect all of this up to make it work correctly. We're all just guessing as to how this should work.

Jul 17, 2024 3:16 AM in response to Johndeeredoo

Apps work very well, on the 2024 navigation took some getting used to using the back button to switch displays and apps but once you get the hang of it pretty straight forward


I'm using vibe communicator which has been really good for routing audio to head set and voice calls have been clear with no delay or muffled sound. Haven't made any direct calls yet so can't comment on dialing out, just accepted a few. Voice assistant button works well


I have my iPhone mounted and cable running connected from dash box. Wish they support wireless carplay or added a USB connector near handlebar, leaving iPhone in dashboard connected causes it to overheat, hence the mount on handle bars, using quadlock for that.


I have my phone registered on BT to vehicle and my headset registered to driver head set. Haven't had much luck connecting 2 phones though and it seems to get confused as to which one to connect, so sticking to one.


Carplay requires a headset connected and I don't always wear my full face that has the communicator, so I leave communicator on and helmet stored in frunk, works well for me as the purpose was navigation and music calls. The siri integration has been working well for me when I use it, primarily to set navigation or switch music or apps


I have had three instances where the dashboard freezes and goes into a weird reboot sequence, pull over, restart vehicle and it resets finez figure and update will fix that at some point, I can live with it.


Overall I am very happy with the integration and for my needs it works perfectly.


Tip, works better for me, have phone unlocked and connected to vehicle and headset turned on before turning on key and it seems to connect consistently. When I don't do that the odd time it doesn't connect without trying a couple times or opening bt in phone and connecting there. Still need and still playing with it, if I find anything I will post




Mar 28, 2024 10:53 AM in response to Phil0124

Hello Phil0124

Thank you for the fast reply.

As you asked, YES the iphone is paired to the spyder, and my cardo is paired to the spyder, and it shows both are connected to the spyder.


According to BRPs web page, there will be a greyed out ACP app icon if there not pared, well I do not show a app at all.

According to a BRP rep, that I heard from today, this issue with apple car play not showing up is apple's fault.

What I read on the spyder forums is, this is a apple/BRP license issue.

All I know is I purchased a 2024 spyder and APC is not installed and does not work.

I just want to see what Apple has to say about this issue.

Its been going on for weeks, "it will be only 1-2 weeks more", that was a month ago, that's what BRP says.

I just want the truth.



Apr 1, 2024 9:13 AM in response to Johndeeredoo

I have a 2024 Spyder ordered and it’s

here but I didn’t pay anything yet and will not take it unless I get answers as to when “what was advertised” about APC becomes a reality. I have a 2022 Spyder RTL and am upgrading for the 10.25 gauge with CarPlay. So it’s a deal breaker for me if this issue is not forthcoming. It shouldn’t have been advertised as such if it’s not available.

Apr 17, 2024 1:59 PM in response to Johndeeredoo

Hello Paratrooper_987

On my 2024 spyder the screen dashboard shows the user name of my cardo packtalk bold on the screen for BT headset.

It will show the name of my iphone for BT iphone connection.


I found a bug in my software.

Bug #1 I can no longer listen to music from my iphone, I was able to listen to music from my iphone when I got the spyder but no more now.

All I can listen to now is the radio.


Bug #2

After talking on the phone with BT headset, and hanging up, the phone app still showed on the app switcher screen and when I adjusted the volume for the radio, the volume changed but the vertical graph did not show on the screen.

Bug #3 my passenger heated handle do not work.


Still in the testing mode for other Bugs.


And of course ACP is the biggest one.




Apr 19, 2024 2:16 PM in response to Paratrooper_987

Hello Paratrooper_987

Thank you for your input.

I agree, do your poking, and try things out and note what works correctly and what doesn't.

It looks like after reading different posts on spyderlovers, we all don't have the same problems as other spyder owners..

With mine,

I can't turn off the radio.

I can't listen to music from my iphone. (odd, when i got the spyder, that worked).

When after a phone call ends, and I want to listen to the radio, the bar graph is not there to see the volume.

I will add more when I find it.

John




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Why is CarPlay not functioning on my 2024 Can-Am Spyder?

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