Problems registering WhatsApp - on a loop

I’m having a problem downloading Whatsapp since I renewed (same number and carrier) the Sim in my iPhone. WhatsApp asks me to re-register so I deleted the old app and downloaded a new version but I’m stuck in a Loop. After signing terms and conditions Whatsapp asks for my phone number to send a verification code, when I press Next it sends me to the privacy policy on the WhatsApp website, here I am invited to download the app, which I do again, then I am back to entering my number ad infinitum…..

iPhone 6s, iOS 12

Posted on Mar 28, 2024 11:59 AM

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Question marked as Top-ranking reply

Posted on May 15, 2024 8:42 AM

The Next button is positioned right over the terms in the layer under the button. You will have to press the next button in the very lower edge to succed.

11 replies

Jun 1, 2024 8:32 AM in response to Helly63

I managed to do it by double-clicking the home button to have all the lately used apps show, which made the keyboard in whatsapp disappear and when I clicked on whatsapp to go back to it, the ‘next’ button was positioned at the bottom of the screen and so I could click on it. I don’t think the keyboard going away is something that consistently happens so it may take a few tries

Mar 28, 2024 1:46 PM in response to RobinAmanda

RobinAmanda wrote:

I’m having a problem downloading Whatsapp since I renewed (same number and carrier) the Sim in my iPhone. WhatsApp asks me to re-register so I deleted the old app and downloaded a new version but I’m stuck in a Loop. After signing terms and conditions Whatsapp asks for my phone number to send a verification code, when I press Next it sends me to the privacy policy on the WhatsApp website, here I am invited to download the app, which I do again, then I am back to entering my number ad infinitum…..

let whatsapp know https://www.whatsapp.com/contact

Apr 20, 2024 12:20 PM in response to Suggetaname

This problem can only be resolved by the developer. They do have poor support, but that is your only option if that is the app you want to use. Consider providing a review for the app in the App Store. Some companies seem to have a better response when a review is provided that every one can see as opposed to a problem with an individual user that they can ignore.

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Problems registering WhatsApp - on a loop

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