Macbook 16 inch 2019 Pro 2.3 GHz 8-Core Intel Core i9 - overheats with external monitor
This has been a problem since I got this computer (purchased in 2020) but at present it is driving me mad. Whenever I plug it into an external monitor it overheats to the point where it is so slow that the curser is unusuable and typed text lags by many seconds. It's simply not possible with the monitor plugged in.
I returned the laptop for a check up in 2021 but it came back fine. Apple advice was that I had to live with it. which I have tried to do, but now I am trying to use an external monitor at my girlfriend's house and it is driving me mad and I have had enough.
Has anyone with the same computer had any success getting a refund? It is absolutely galling.
[Re-Titled by Moderator]
MacBook Pro 16″, macOS 14.2