Downloading free app

So my question is even if the app is free will it still not download if it’s saying my payment is declined? If so, then why is it called free . I’m just want to know basically if I want to download an app that’s free does that still mean that I need to have a payment excepted?

iPhone 12, iOS 17

Posted on Mar 29, 2024 2:20 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2024 5:34 PM

Ampea wrote:

So my question is even if the app is free will it still not download if it’s saying my payment is declined? If so, then why is it called free . I’m just want to know basically if I want to download an app that’s free does that still mean that I need to have a payment excepted?

Free apps are free you don't need to pay, however your credit card is used to verification purposes, so either input a different card or contact your financial institution.

2 replies
Question marked as Top-ranking reply

Mar 29, 2024 5:34 PM in response to Ampea

Ampea wrote:

So my question is even if the app is free will it still not download if it’s saying my payment is declined? If so, then why is it called free . I’m just want to know basically if I want to download an app that’s free does that still mean that I need to have a payment excepted?

Free apps are free you don't need to pay, however your credit card is used to verification purposes, so either input a different card or contact your financial institution.

Mar 29, 2024 6:08 PM in response to Ampea

Yes, even if the app is free to download, you may still need to have a valid payment method as Apple says in step 2 of this Support Article:

If you can’t download or update apps on your iPhone or iPad - Apple Support


I do know that states require Apple to collect taxes on their purchases based on the region that they live in. Some users have attempted to change the location of where they live to avoid paying taxes on purchases in states that have a Sales Tax. The payment method must match the region that is set on your device in order for it to be valid. With that said some users have been able to download without a payment method, but if you are met with the message that you need one, then there is no way around it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Downloading free app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.