Notes Vanishing on iPhone After Restore from Backup

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Notes Vanishing on iPhone After Restore from Backup

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Somehow over 400 notes disappeared from my iPhone as I was tinkering with iCloud backup settings. When I went to icloud.com they were also gone from there. I was smart enough to take a backup of my phone before any of this so I do have a backup with all of my notes inside. I have verified this through iMazing where I do see all my notes in the backup.

When I restored the backup to my iPhone then went into notes, I saw all my notes for about one second then the screen refreshed and they went away. I do not understand why this is happening or how to stop it. I restored the backup twice and each time the notes vanished after 1 second. I did take a video of this for you to see. I have posted it to my Google drive with the link right here:

Can someone please tell me why this is happening and how I can restore my notes from a perfectly good backup?

[Edited by Moderator]

Posted on Mar 30, 2024 6:02 PM

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Answer 1

SravanKrA

Level 10

431,500 points

Mar 30, 2024 11:43 PM in response to dsfcferergvegr

Where were the Notes? See the pic below. You will get your answer

The 2 pics below are self-explanatory.

If you're missing notes on your iPhone, iPad, or iPod touch

Notes are always synced through Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other email Account

Any data on your device that isn't synced regularly will be stored in your iCloud Backup. With Backup turned on, iCloud takes periodic snapshots of this data to make sure it's easy to restore any time you get a new device. Between syncing and backing up, all of your data is kept safe in the cloud.

What does iCloud back up? - Apple Support (IN)

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Answer 2

Mar 31, 2024 7:50 AM in response to SravanKrA

The notes were on iCloud. It seems like the sync direction was wrong. After the restore the notes were on my phone but not iCloud. It seem to be syncing from iCloud to my phone rather than the other way around. I saw the two pictures but they don’t mean anything to me so maybe you can spell it out for me?

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Answer 3

Mar 31, 2024 9:22 AM in response to SravanKrA

These are screen grabs from a short video I took after the restore. The first one is how it looks right after. The second one is about one second later when everything vanished:

It seems to me it is syncing in the wrong direction. It should be iPhone to iCloud but it appears to be iCloud to iPhone in this case. Wtf?

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Notes Vanishing on iPhone After Restore from Backup

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