Screen time passcode doesn’t work.

When I see a game I what on the App Store I tap on but it says due to restrictions set for this device this app can’t be downloaded I found out that my screen time doesn’t let me download some games. When I go to screen time and turn it off I have to enter a passcode I forgot my screen time passcode is there anyway that I can fix it?

iPhone 12, iOS 16

Posted on Mar 31, 2024 3:57 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2024 4:09 PM

See this article.

If you forgot your Screen Time passcode - Apple Support


2 replies

Mar 31, 2024 4:23 PM in response to Mnhgv

When the Screen Time Passcode is set you are given the option to use your Apple ID/Password to reset in case you forget. If you choose Cancel, you are given another warning that you would need your Apple ID/Password to reset the Passcode. If you still choose to ignore the warning and continue, you may be able to reset your device if you are not a part of a Family Sharing plan, but you will not be able to restore it from a backup as that will also restore the Screen Time Passcode:

How to factory reset your iPhone, iPad, or iPod touch - Apple Support


Contacting Apple directly may be what you want to try first, but they may also point you into the direction of a Factory Reset.

Contact Apple for support and service - Apple Support

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Screen time passcode doesn’t work.

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