i have a A1395 16G IPAD I GOT SECOND HAND I DONT HAVE USER NAME OR APPLE ID FOR IT CAN I EARASE AND RESTART ALL OVER
i can't get passed the beginning where its says hello don't have the previous owners apple id name is there anyway to format and restart the i pad with the apple id i use for my other devices
[Edited by Moderator]
If you see a "Locked To Owner" message, one referring to iCloud locked, or activation locked:
Take it back to the person from whom you received it. Get them to do the things in this support article or ask for a refund --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support There is no way to discover the owner of a device unless they left a message to display on the device when it is turned on, or the person who gave you the device knows them.
Read this article about the two ways to remove Activation Lock --> How to remove Activation Lock - Apple Support This can be done by the owner, or by Apple upon request from the owner. The ownership of Apple equipment with an activation lock is indicated by access to the Apple Account that is signed into the device, by accepted documentation (e.g., a receipt from an Apple authorized reseller), or legally documented provenance from a deceased owner (in that situation read: How to request access to a deceased family member's Apple account - Apple Support ). If you cannot prove to Apple's satisfaction that you are the true owner of a device, they just have to assume you are a scammer making up a story to try to get into another person's phone and will refuse to unlock it. In that case recycle the device.
From the very bottom of Apple Trade In - Apple :
"Does Apple offer recycling?
Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."
If you see a "Locked To Owner" message, one referring to iCloud locked, or activation locked:
Take it back to the person from whom you received it. Get them to do the things in this support article or ask for a refund --> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support There is no way to discover the owner of a device unless they left a message to display on the device when it is turned on, or the person who gave you the device knows them.
Read this article about the two ways to remove Activation Lock --> How to remove Activation Lock - Apple Support This can be done by the owner, or by Apple upon request from the owner. The ownership of Apple equipment with an activation lock is indicated by access to the Apple Account that is signed into the device, by accepted documentation (e.g., a receipt from an Apple authorized reseller), or legally documented provenance from a deceased owner (in that situation read: How to request access to a deceased family member's Apple account - Apple Support ). If you cannot prove to Apple's satisfaction that you are the true owner of a device, they just have to assume you are a scammer making up a story to try to get into another person's phone and will refuse to unlock it. In that case recycle the device.
From the very bottom of Apple Trade In - Apple :
"Does Apple offer recycling?
Yes. Apple Trade In lets you recycle any Apple device (including devices from Apple-owned brands) at any Apple Store and on Apple for free. That includes your batteries and old electronic products as well as free, on-demand packaging recycling for our commercial, education, and institutional customers. When we receive your device, it will be thoroughly inspected to determine if components can be recycled or reused. Whether recycled or reused, all activities relating to the processing of your device will be managed in an environmentally responsible way."
Nope. You will never be able to use the device. Activation Lock is the theft deterrent mechanism that will prevent the device from being used by anyone other than the original owner who set it up. It cannot be bypassed. It works the same for you if your device gets stolen, no one else will be able to use it. Purchasing a used device always comes with a risk for that reason and many more described in this Support Article:
The All Too Common SAD Reality of Buying … - Apple Community
How do I restart a second hand iPad without the previous owner's Apple ID credentials ?
