MacBook Login issue with Mobile users

Question

Level 1

4 points

MacBook Login issue with Mobile users

our team is facing an issue with the AD user login, once the password of the user has been changed then the user cannot log in to the Mac it says the account is locked that the user are configured as a Mobile users in the Mac.

we are facing this issue only in MacOS version Sonomo

If we turn off FileVault it starts working fine but as per policy we cannot disable file vault, Please let us know was can be done regarding this

MacBook Pro 13″, macOS 14.3

Posted on Mar 31, 2024 11:54 PM

Reply

Answer 1

celliott147

Level 6

12,049 points

Apr 3, 2024 12:22 PM in response to analyttica

Apple has said binding to Active Directory is not best practice and is being deprecated in the near future in favor of platform SSO which will provide similar functionality but move away from binding.

Kerberos tickets can be deployed using MDM using the Kerberos SSO extension and should be used going forward along with local accounts, an external login tool such as JumpCloud, Jamf Connect, Mosyle Fuse, Kandji Passport, or the Platform SSO extension.

Reply

MacBook Login issue with Mobile users

Similar questions