How to reset my iPhone

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Level 1

4 points

How to reset my iPhone

i have an I Phone 8 Plus and I forgotten the password to it an it’s telling me to get help from Apple support but it’s not really helping I just want to reset my phone an move on

iPhone 8 Plus, iOS 16

Posted on Apr 1, 2024 3:28 PM

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Answer 1

Top-ranking reply

sberman

Level 10

274,626 points

Apr 1, 2024 3:31 PM in response to D-j123

Presumably you forgot the iPhone passcode, not your Apple ID password.

If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support

If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support

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Answer 2

Bob Timmons

Level 10

188,730 points

Apr 1, 2024 3:35 PM in response to D-j123

You have forgotten the "passcode"......or......you have forgotten your Apple ID "password"?

If you have forgotten the passcode.........If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support

If you have forgotten the Apple ID Password.......If you forgot your Apple ID password - Apple Support

If you are still having problems, you need to take the phone to an authorized Apple service shop. You can find a list of authorized shops in your area using this link........Find Locations

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How to reset my iPhone

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