When I hit the back button on my Apple TV 4K remote, the unit shuts off
When I hit the back button on my remote, the unit shutoff.
[Re-Titled by Moderator]
Apple TV 4K, tvOS 17
When I hit the back button on my remote, the unit shutoff.
[Re-Titled by Moderator]
Apple TV 4K, tvOS 17
Assuming this is a new issue after you've been using your ATV4K successfully in the past (IOW, you're familiar with using the device), I suspect the remote's gone temporarily funky.
The ATV4K's Siri Remotes are known to just go flakey on rare occassions, and they need to be fully reset and then re-paired to the ATV4K device. I suggest you jump straight to the last procedure in this Apple support doc: If your Siri Remote or Apple TV Remote isn't working - Apple Support. It's a quick process that can't hurt anything.
Assuming this is a new issue after you've been using your ATV4K successfully in the past (IOW, you're familiar with using the device), I suspect the remote's gone temporarily funky.
The ATV4K's Siri Remotes are known to just go flakey on rare occassions, and they need to be fully reset and then re-paired to the ATV4K device. I suggest you jump straight to the last procedure in this Apple support doc: If your Siri Remote or Apple TV Remote isn't working - Apple Support. It's a quick process that can't hurt anything.
I have also have done a hard reset on the unit. With no luck. The unit will also shutdown on it self.
Thanks for the help! Everything is back up run running smoothly.
Cool. Glad that did it. You're welcome.
Please do us a favor and mark my advice as the solution to your issue. That'll make it easier for folks to find in searches should they suffer the same :-).
When I hit the back button on my Apple TV 4K remote, the unit shuts off