Have Paramount+ subscription through Apple. Can't connect.

Only get a screen to start a Apple TV+ subscriptiopn.

Apple TV HD, tvOS 17

Posted on Apr 2, 2024 6:04 PM

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Question marked as Top-ranking reply

Posted on Apr 2, 2024 7:56 PM

  • Paramount+ as started in the Apple TV app, is valid for that Apple TV app channel, not the Paramount+ app.
  • Paramount+ as started in the Paramount+ app on an Apple device, is valid for the Paramount+ app on any Apple device. You may need to ‘Restore Purchases’ for secondary devices, or after reinstalls or resets.
  • Paramount+ as started with Paramount+ directly, is valid for the Paramount+ app on any device, but not for the Apple TV app channel of the same name. Sign in with your Paramount+ account; not your Apple ID.
  • Paramount+ as started in the Paramount+ app on a third party device or through a third party app, is valid for that third party device or app, not in the Paramount+ app on Apple devices, nor in the Apple TV app.

These types of subscriptions have different terms and conditions, different perks and limitations, and are (generally) not exchangeable.


The Apple TV+ app edition on third party devices may not feature Apple TV app channels.

The Apple TV app or Apple TV+ app on third party devices doesn’t bring apps for Apple TV; that is for the Apple TV box only [4]. Apple TV app vs. Apple TV box - Apple Community

1 reply
Question marked as Top-ranking reply

Apr 2, 2024 7:56 PM in response to still-frustrated

  • Paramount+ as started in the Apple TV app, is valid for that Apple TV app channel, not the Paramount+ app.
  • Paramount+ as started in the Paramount+ app on an Apple device, is valid for the Paramount+ app on any Apple device. You may need to ‘Restore Purchases’ for secondary devices, or after reinstalls or resets.
  • Paramount+ as started with Paramount+ directly, is valid for the Paramount+ app on any device, but not for the Apple TV app channel of the same name. Sign in with your Paramount+ account; not your Apple ID.
  • Paramount+ as started in the Paramount+ app on a third party device or through a third party app, is valid for that third party device or app, not in the Paramount+ app on Apple devices, nor in the Apple TV app.

These types of subscriptions have different terms and conditions, different perks and limitations, and are (generally) not exchangeable.


The Apple TV+ app edition on third party devices may not feature Apple TV app channels.

The Apple TV app or Apple TV+ app on third party devices doesn’t bring apps for Apple TV; that is for the Apple TV box only [4]. Apple TV app vs. Apple TV box - Apple Community

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Have Paramount+ subscription through Apple. Can't connect.

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