I can’t download anything from app store

I can’t download anything from App Store I cancelled a subscription now they Tring to charge me to renew it

I never used the app

iPhone XR, iOS 17

Posted on Apr 3, 2024 10:28 PM

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Question marked as Top-ranking reply

Posted on Apr 4, 2024 12:45 AM

Did you actually cancel the subscription properly?

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


If you didn't cancel it properly, you will need to speak to Apple Support to resolve the issue and unfreeze your account.

Direct link to Apple ID Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.4;  Watch, series 7 GPS/cellular, watchOS 10.4; iPhone 12 Pro, iOS 17.4.1; TV 4th Gen, tvOS 17.4; HomePods, audioOS 17.4 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Apr 4, 2024 12:45 AM in response to qadree

Did you actually cancel the subscription properly?

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support


If you didn't cancel it properly, you will need to speak to Apple Support to resolve the issue and unfreeze your account.

Direct link to Apple ID Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.4;  Watch, series 7 GPS/cellular, watchOS 10.4; iPhone 12 Pro, iOS 17.4.1; TV 4th Gen, tvOS 17.4; HomePods, audioOS 17.4 and Airport Express w/ Airplay 2

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I can’t download anything from app store

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