RanaRakkah Author

Level 1

6 points

Unable to download apps due to subscription billing issue on iPhone

Hello, I canceled a subscription during the free trial period, but I’m still being asked to pay. I cannot download anything now. Please help remove the pending charge.

[Re-Titled by Moderator]

iPhone 15 Plus

Posted on Jul 28, 2025 3:49 PM

Reply

Top-ranking reply

Level 10

194,804 points

Posted on Jul 28, 2025 3:58 PM

You have posted to a user-to-user site. We are all users here......just like you.

Sorry, but we cannot help you.

You will need to work directly with Apple to get things straightened out.

Request a refund for apps or content that you bought from Apple - Apple Support

If you want to cancel a subscription from Apple - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

194,804 points

Jul 28, 2025 3:58 PM in response to RanaRakkah

You have posted to a user-to-user site. We are all users here......just like you.

Sorry, but we cannot help you.

You will need to work directly with Apple to get things straightened out.

Request a refund for apps or content that you bought from Apple - Apple Support

If you want to cancel a subscription from Apple - Apple Support

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to download apps due to subscription billing issue on iPhone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up