Can’t update any apps because new payment method is needed

Can’t update any appso 12 because a new payment method is needed. I went and viewed my subscription there is a cancelled subscription that continues to bill me. I haven’t used this app and cancelled within the free trial period

iPhone 8 Plus, iOS 14

Posted on Sep 9, 2024 7:19 PM

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Question marked as Top-ranking reply

Posted on Sep 9, 2024 7:33 PM

You will need to cancel a free trial at least 24 yours before the trial period ends, otherwise you may be billed for the subscription. Everything you have described indicates that you did cancel the subscription so you will no longer be billed for it, but it wasn't done within that time frame to avoid the first charge. You can attempt a refund by going here:

Request a refund for apps or content that you bought from Apple - Apple Support


In addition, you will need a valid payment method even to update apps. It is in step 2 here:

If you can’t download or update apps on your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 9, 2024 7:33 PM in response to Lesflow

You will need to cancel a free trial at least 24 yours before the trial period ends, otherwise you may be billed for the subscription. Everything you have described indicates that you did cancel the subscription so you will no longer be billed for it, but it wasn't done within that time frame to avoid the first charge. You can attempt a refund by going here:

Request a refund for apps or content that you bought from Apple - Apple Support


In addition, you will need a valid payment method even to update apps. It is in step 2 here:

If you can’t download or update apps on your iPhone or iPad - Apple Support

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Can’t update any apps because new payment method is needed

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