Apple TV 4k light blinking

Hello

the light in Apple TV 4k is blinking

upon taking it to service centre they said this Apple TV does not have a usb connection

so they can't restore a software

hope there is a way to fix it

Please guide

Posted on Apr 4, 2024 5:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2024 10:37 AM

anujarora wrote:

I went there they said they only can fix it if it has a usb connectivity which is missing in Apple TV 4k the only way is to replace and it costs same as much as new

You probably went to a non Apple store or non Apple service provider. Apple employees know Apple TV 4Ks don't have a USB port and know what to do in that case.


Wherever you went is clearly not an Apple authorized service provider. They should offer the repair or replacement if they know what they are doing.


You must contact Apple Support directly to have your Apple TV issue resolved.

4 replies
Question marked as Top-ranking reply

Apr 4, 2024 10:37 AM in response to anujarora

anujarora wrote:

I went there they said they only can fix it if it has a usb connectivity which is missing in Apple TV 4k the only way is to replace and it costs same as much as new

You probably went to a non Apple store or non Apple service provider. Apple employees know Apple TV 4Ks don't have a USB port and know what to do in that case.


Wherever you went is clearly not an Apple authorized service provider. They should offer the repair or replacement if they know what they are doing.


You must contact Apple Support directly to have your Apple TV issue resolved.

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Apple TV 4k light blinking

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