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ECG not available on watch but it is

Hi guys just start using Apple Watch model ultra 2 ECG is not working.

on the watch when I open ECG app it says.


(to set up ECG open the health app on your iPhone )


But when I go to the health app it says


(ECG app is not available on your Apple Watch)


the iOS are updated and I have uninstalled the app and reinstalled the ECG app on app watch and deleted all the previous data on the health app and did the setup again still nothing.

Any idea’s that could help


Windows, Windows 10 (19045)

Posted on Apr 4, 2024 3:41 PM

Reply
5 replies

Apr 10, 2024 2:51 PM in response to Fhussainmajid

Thanks for asking about these features on Apple Watch.


Make sure you're on the latest version of iOS and watchOS supported by your devices.


Check here to see if a feature is available in your region.


Here are some additional resources you might find helpful:


Heart health notifications on your Apple Watch

Take an ECG with the ECG app on Apple Watch

Track your AFib History with Apple Watch


If you have any other questions, please contact our team here.


If you believe that you're experiencing a medical emergency, please contact your local emergency services.

Jun 5, 2024 12:43 AM in response to gfette75

The watchOS of an Apple Watch is also tied to the country of purchase, and the Apple Watch will always install this specific watchOS, no matter where you activate your watch and which country settings you use.

So in the end you can only use those features, that are part of the watchOS issued for the country of purchase.

watchOS - Feature Availability - Apple

Jun 4, 2024 10:55 AM in response to Fhussainmajid

So I have an Ultra 2 bought in US, I activated it while there in the US but with region Argentina and Spanish as language, ECG works fine. I got a series 9 here in Argentina, (watch is from US…) and activated it here and no ECG, I see the same issue as you. Not sure if this is because of the different watches or activating them at different countries. I checked in the site and Argentina is not listed as ready for ECG, but I have mine working just fine so am am a fit lost and frustrated…

ECG not available on watch but it is

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