Contacts app on iPad 5 using too much space

I have multiple apple devices and the only one that insists that the contacts app take up over 1.3GB is the iPad 5. The other iPad 10 the iPhone 14 and the iPod touch 6 and 7 do not behave like this and the storage is sensible for the contacts. No matter what I do I can't get rid of the app and its huge crap and redo the contacts app from a csv or any other way. Please tell me how to fix this as I need all devices for different types of work and the older iPad's worst storage problem is the contacts.

iPad 2, iOS 9

Posted on Apr 5, 2024 3:38 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2024 3:54 AM

IF your contacts are sync'd to iCloud on ALL your devices (iPhone, Settings, [tap your name], iCloud, show all, Contacts) then backup the ipad, erase all content and settings, and set up again restoring the backup.

Restore your iPhone, iPad or iPod to factory settings – Apple Support (UK)


If your ipad contacts are NOT sync'd to icloud in that way then you may have to delete the Contacts app and all its contents and then add back the app and sync to iCloud.

Or in the extreme, wipe the ipad and start again




1 reply
Question marked as Top-ranking reply

Apr 5, 2024 3:54 AM in response to JenRhaine

IF your contacts are sync'd to iCloud on ALL your devices (iPhone, Settings, [tap your name], iCloud, show all, Contacts) then backup the ipad, erase all content and settings, and set up again restoring the backup.

Restore your iPhone, iPad or iPod to factory settings – Apple Support (UK)


If your ipad contacts are NOT sync'd to icloud in that way then you may have to delete the Contacts app and all its contents and then add back the app and sync to iCloud.

Or in the extreme, wipe the ipad and start again




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Contacts app on iPad 5 using too much space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.