Is there any way to recover photos from an erased iPhone?

MamawDi wrote:

If she had received a message that syncing was complete with iCloud, shouldn’t they be there?

Are you paying for additional storage for iCloud? There is no way that thousands of photos will fit in the free 5GB space allocated for storage and may have only synced the photos that would fit. It would also most likely take an hour or more to transfer all those photos to iCloud. Another option for you to try is to set up the device again from an iCloud backup. All the photos will be in the iCloud backup before Photos in iCloud was turned on if you have a backup before that was done.

MamawDi wrote:

She purchased more space yesterday. So once her old phone was “erased”, there’s no way to retrieve them from it?

If the old phone was backed up before iCloud Photos was turned on, the device can be set up using that iCloud backup and it will contain all of the photos. You do not need her old phone in order to use the backup when setting up the new device.

Unfortunately, syncing photos to iCloud Photos can take time. If not all of them had finished syncing before erasing the iPhone and she didn't back them up another way she will not be able to get the missing photos back, they've been erased for good.

Nope. They're gone. Oh, also, stop sharing an account RIGHT NOW! You each need your own.

Yes, but how much storage were the photos using vs how much iCloud storage did she have available. IT could be that she didn't have enough iCloud storage available, so the missing photos didn't sync because there was no space left.

As for the account issue people are talking about. Your AT&T account having 4 on it is fine. They are just making sure you are not sharing 1 Apple ID; each person should be using their own individual Apple ID>

MamawDi wrote:

And why is that? We have 4 people on an account, each with separate numbers

and phones. Why is that a problem??

Apple recommends that each family member needs to have their own Apple ID. Refusing to follow this Support Article will increasingly cause problems such as getting each others voicemails and call logs under iOS 17. It does not matter if the phone number is different.

Make sure that each family member has a unique Apple ID - Apple Support

MamawDi wrote:

we do have separate ID’s

So what "account" are you referring to? It's the sharing of Apple ID / iCloud accounts that's a problem, not your cellular service plan if that's what you meant when you said you 'share an account' with your daughter.

Hello~ Four people on your carrier account or four people on the same Apple ID?

~Katana-San~