Apple library not available

When accessing Apple App on my smart tv, I cannot find anywhere my library or where I can access it! I am signed in correctly under my Apple ID and it has made absolutely no difference. Can you tell me how to get access to my library?

Posted on Apr 6, 2024 1:54 AM

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Posted on Apr 6, 2024 6:54 AM

Some models devices get the specialized Apple TV+ app (no Store, no Library, no channels), instead of the full Apple TV app (with Store, Library, and channels). Which one is available to you is based on the exact model TV or streaming device — not user choice. I don’t think devices can have both. Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support



If your smart TV gets the Apple TV+ app, and you would want to use the full Apple TV app instead, then you could get an external HDMI streaming device that supports the full Apple TV app. That can be an Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’-dongle, or Nvidia Shield TV.

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Question marked as Top-ranking reply

Apr 6, 2024 6:54 AM in response to Ccampbell113

Some models devices get the specialized Apple TV+ app (no Store, no Library, no channels), instead of the full Apple TV app (with Store, Library, and channels). Which one is available to you is based on the exact model TV or streaming device — not user choice. I don’t think devices can have both. Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support



If your smart TV gets the Apple TV+ app, and you would want to use the full Apple TV app instead, then you could get an external HDMI streaming device that supports the full Apple TV app. That can be an Apple TV box, Roku, Fire TV, PlayStation (4, 5), Xbox (One, One S, X, S), ‘Chromecast with Google TV’-dongle, or Nvidia Shield TV.

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Apple library not available

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