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How to remove iCloud activation lock

My iPhone was once bypassed so I was trying to make a factory rest now it’s brought an activation lock

Posted on Apr 6, 2024 9:48 PM

Question marked as Top-ranking reply

Posted on Apr 6, 2024 9:54 PM

You will need the Apple ID and Password that the iPhone is locked to. If you purchased the iPhone used and have no way to contact the seller, then the device will not be usable any longer. There is no way to bypass the Activation Lock on a device that is locked to a previous owner.


If you purchased the device new and have the original purchase receipt from Apple or Authorized Apple seller, then you can provide that information to Apple to have it removed. A third party receipt will not be accepted.

How to remove Activation Lock - Apple Support

2 replies
Question marked as Top-ranking reply

Apr 6, 2024 9:54 PM in response to Zeeboyyombwe

You will need the Apple ID and Password that the iPhone is locked to. If you purchased the iPhone used and have no way to contact the seller, then the device will not be usable any longer. There is no way to bypass the Activation Lock on a device that is locked to a previous owner.


If you purchased the device new and have the original purchase receipt from Apple or Authorized Apple seller, then you can provide that information to Apple to have it removed. A third party receipt will not be accepted.

How to remove Activation Lock - Apple Support

Apr 6, 2024 10:02 PM in response to Zeeboyyombwe

The only way that you can remove Activation Lock is by entering the requested password to unlock it. If the Apple ID shown on the Actication Lock does not match yours, then you would need to get the requested password from the previous owner of your iPhone. Did you buy this iPhone second hand?


Also read here if you purchased your iPhone and need help removing Activation Lock and have proof of purchase documentation, you can 👉 start an Activation Lock support request.


Axel F.

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How to remove iCloud activation lock

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