How do you unlock my iPhone after forgetting my Apple ID and password?

Hi

I have locked my iPhone 5 activation lock

and I forgot my Apple ID and passcode


please help


[Re-Titled by Moderator]

Posted on Apr 7, 2024 9:20 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2024 9:30 AM

Your Apple ID is your email address


Look over the Apple Support document linked below to help remember your Apple ID Password


If you forgot your Apple ID password - Apple Support


Unfortunately, the phone is going to be useless until you can enter the correct Apple ID and Password.


Last resort would be to submit an Unlock Request to Apple. This would include documentation of the original bill of sale stating that you are the owner of the phone. This process typically takes 4-6 weeks.


start an Activation Lock support request.








1 reply
Question marked as Top-ranking reply

Apr 7, 2024 9:30 AM in response to biru241

Your Apple ID is your email address


Look over the Apple Support document linked below to help remember your Apple ID Password


If you forgot your Apple ID password - Apple Support


Unfortunately, the phone is going to be useless until you can enter the correct Apple ID and Password.


Last resort would be to submit an Unlock Request to Apple. This would include documentation of the original bill of sale stating that you are the owner of the phone. This process typically takes 4-6 weeks.


start an Activation Lock support request.








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How do you unlock my iPhone after forgetting my Apple ID and password?

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