The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello, i would like to ask if i can go to apple store to fix my mcbook pro, but i was a second hand so basically i didn't buy it in to apple store, but can i go to to fix my problem?
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 10.13
Your appointment at the Genius Bar for an over-the counter evaluation at an Apple-owned store is free, in warranty, out of warranty, original owner, subsequent owner(s). But they are really busy -- you MUST make an appointment.
Your appointment at the Genius Bar for an over-the counter evaluation at an Apple-owned store is free, in warranty, out of warranty, original owner, subsequent owner(s). But they are really busy -- you MUST make an appointment.
Can I take a MacBook Pro I bought 2nd hand into the Apple Retail Store for repair?
