I am unable to burn a CD/DVD on MacBook with my existing Admin user.

I have a 2022 MacBook Air running Sonoma 14.4.1, and I can't write to a writable CD. I haven't needed to try to write to a DVD. I can read music CDs to add to the Music app at will, but I can't burn a CD.


I found the following from 2022 postings:


What to Try:

A. Verify the connection

Is there a Drive Even Seen?:

To Find Out:

  1. Go to: Apple menu
  2. Select: About this Mac
  3. Click: System Report... button
  4. View: Hardware on left-column
  5. Click: Disc Burning
  6. Confirm if a Superdrive is Even Seen


B. Try Using a New Administrator User:

See what happens when you create a new Administrator User and login to it and perform and eject. If it works, then it is something misconfigured in your current user.


I did those six steps, and yes, both the SuperDrive I bought in 2022 is confirmed as is an LG writer that a friend lent me a few days ago. Then, I did B, creating a new admin user. Under this temp admin account, I can burn a CD.


So what is misconfigured in my usual admin account, and how do I fix it?


[Re-Titled by Moderator]


Posted on Apr 7, 2024 5:01 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2024 4:38 AM

Sir Ure wrote:

So what is misconfigured in my usual admin account, and how do I fix it?

i'm thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.

3 replies
Question marked as Top-ranking reply

Apr 8, 2024 4:38 AM in response to Sir Ure

Sir Ure wrote:

So what is misconfigured in my usual admin account, and how do I fix it?

i'm thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.

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I am unable to burn a CD/DVD on MacBook with my existing Admin user.

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