Level 1

55 points

Cellular network off after 17.4.1 update

Last night I updated to the most recent version, 17.4.1, and today my cellular network suddenly dropped and quit working. I tried everything I could think of, restarting, turning airplane mode on for a bit and back off, etc. nothing. So I called my carrier, AT&T and two different people could not figure out why my phone wouldn’t work.

I figure it was the update. Now when I go into general in settings and about, I get the pop up that I need to update my carrier settings but when I click update, it closes the window and does nothing. I NEED my phone for work and I’m getting nowhere. I’m hoping someone else has this issue or at least Apple knows what they messed up and will release a fix soon because I need to be able to make calls and right now my phone makes no calls unless it’s through Facebook messenger over WiFi.

Help!? Anyone?

iPhone 14 Plus

Posted on Apr 7, 2024 7:28 PM

Best reply

Khaos321

Level 1

24 points

Posted on Apr 9, 2024 6:31 AM

Sorry to break it to you buddy, it’s IOS side of things, thousands of people are having this same problem after the update on relatively new IPhones

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73 replies

LEEJACOB

Level 1

8 points

Apr 14, 2024 7:59 AM in response to Megandia

I have the same problem and my mom has the same problem also.

Apr 14, 2024 11:32 AM in response to Megandia

Turn off your network and turn it back on again. It’s a minor fix because it won’t last long.

Apr 17, 2024 10:27 AM in response to Khaos321

Do you have to erase everything or can you just reset all settings?

Sara_915

Level 1

8 points

Apr 25, 2024 11:05 AM in response to Megandia

I’m having the exact same issue! Haven’t had my phone working correctly in two weeks. Have you had your problem resolved?

Apr 25, 2024 12:56 PM in response to Megandia

did you get it fixed??

P0li22

Level 1

8 points

Apr 27, 2024 5:16 AM in response to Megandia

it happened to me too. I solved by doing a backup and restoring the phone

Apr 28, 2024 11:01 AM in response to Davie_182

I had a esim for my phone and tried regular sim card and it didn't solve the issue

Pop_up

Level 1

8 points

May 3, 2024 8:52 AM in response to Davie_182

It doesn’t. The problem is iOS. I’ve tried everything. It won’t work. 😒

May 3, 2024 3:11 PM in response to Megandia

Did you get the issue fixed by any chance?

May 5, 2024 10:49 AM in response to sushi_cabbage

I did the factory reset yesterday, but it's still not working

May 10, 2024 10:05 AM in response to Megandia

SravanaKrA... it is obviously the update as this is currently happening to me. I've tried everything save a hard reset/restore. Where is the new patch or fix Apple?

May 12, 2024 8:15 AM in response to Megandia

I have been facing lots of cellular issues after updating to ios 17.4.1, call gets dropped frequently

MimiKong

Level 1

8 points

May 14, 2024 1:32 AM in response to Megandia

Hi guys, my girlfriend still hasn't found a solution yet (iPhone 11), there is a new ios update (ios 17.5). will it help?

Cellular network off after 17.4.1 update