Cant stop using family sharing

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Level 1

4 points

Cant stop using family sharing

Hello,

I have a faimly and Iam organiser in this family, but i wanna stop using family sharing(now iam solo family user). And when i press this button nothing happing.

iPhone XR, iOS 17

Posted on Apr 8, 2024 12:02 AM

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Answer 1

Top-ranking reply

Ingo2711

Community+ 2026

Level 10

87,335 points

Apr 8, 2024 12:29 AM in response to Dzhigor

Any chance, that there are children under 13years old in your family group?

If yes, you will have to transfer them to another Family group first.

Have a look at this article:

Leave Family Sharing - Apple Support

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Answer 2

Apr 8, 2024 1:18 AM in response to Dzhigor

You should contact the official Apple Support about that, only they can look into your personal data, to find the reason for that.

Use this link as a start:

Get Apple Online Support

Or give them a call by choosing the phone number for your region from this Apple page:

Phone numbers Apple Support

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Answer 3

Dzhigor Author

Level 1

4 points

Apr 8, 2024 1:06 AM in response to Ingo2711

yes, in my family there was a child under 13 years old, but I deleted his Apple ID on March 26.

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Cant stop using family sharing

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