How to restore mobile data functionality post iOS 17.4.1 update

So my phone just updated automatically in the night as usual but now I cannot connect to anything. I’ve done all the resets you can think of to fix it and my WiFi just won’t work and even my mobile data won’t work properly??? Has this happened for anyone else?? I don’t know how to fix it at this point I might have to take it to someone to try fix it…


[Re-Titled By Moderator]

iPhone 14, iOS 17

Posted on Apr 8, 2024 12:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2024 12:55 PM

After Speaking to Apple and AT&T for a few hours and trying many of the same solutions that people suggested:


  • Airplane mode
  • Restart Phone
  • Reset Network settings
  • Refresh Connection (AT&T Dashboard)
  • Delete eSIM and add new eSIM


I was told that factory reset may be the only possible option, and it seems to have worked>


I deleted all data but kept the eSIM and then restored from the most recent iCloud backup. As the backup is now populating the data back onto the device I was successfully able to make an outgoing call, and my number shows up in the iMessage settings as before.


Strange, because the iOS is still 17.4.1,


BUT THIS SEEMED TO BE SUCCESSFUL

66 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to restore mobile data functionality post iOS 17.4.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.