Apple TV:No option to enter WIFI password

In setting up WIFI for my Apple TV, I select the Wifi network and it does not allow me to enter my password. There is no option to 'forget network' and try again.

I receive the following error - there is a problem connection to the network. The wifi password you entered is not correct. try again (-100)

Posted on Apr 8, 2024 4:43 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2024 6:44 AM

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users report that they had to set ‘WPA2’-only first.
1 reply
Question marked as Top-ranking reply

Apr 8, 2024 6:44 AM in response to tk1964r

What is your model Apple TV box?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


  1. Try the steps as mentioned in: If your Apple TV can't connect to Wi-Fi - Apple Support
  2. Try the ‘Other…’ option instead of selecting a listed discovered network. Especially if the password has been changed.
  3. For Apple TV (4th generation or earlier), verify that the router or access point isn’t set to use WPA3, as only device models from ~2018 or later support that. Instead use ‘WPA2/WPA3 Transitional’. Some users report that they had to set ‘WPA2’-only first.

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Apple TV:No option to enter WIFI password

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