Why does Time Machine settings not see a network drive?

Current backup solution


I would like to migrate to a network backup solution. I currently have a TP-Link Archer AX50 AX3000 Wireless Dual-Band Gigabit Router that supports Time Machine backups over the network. (The router supports drives formatted as FAT32, exFat, NTFS, and HFS+ connected via USB.)


The problem is that Time Machine does not see the drive no matter how I have it formatted. (I am using a Maxtor 300 GB drive for testing so as not to lose my current backups.)


I have tried the following formatting:

| Format                                      | Scheme              |
|---------------------------------------------|---------------------|
| APFS                                        | GUID Partition Map  |
| APFS (Case-sensitive)                       | GUID Partition Map  |
| Mac OS Extended (Journaled)                 | GUID Partition Map  |
| Mac OS Extended (Case-sensitive, Journaled) | GUID Partition Map  |
| Mac OS Extended (Journaled)                 | Master Boot Record  |
| Mac OS Extended (Case-sensitive, Journaled) | Master Boot Record  |
| ExFAT                                       | Master Boot Record  |
| Mac OS Extended (Journaled)                 | Apple Partition Map |
| Mac OS Extended (Case-sensitive, Journaled) | Apple Partition Map |


I can access the shared drive via SMB by browsing the Network and connecting to the server using the IP address. When I try to add the drive in the Time Machine settings, it says "No Available Time Machine Destinations".


I have even connected the drive to my MBP via USB and formatted it from within the Time Machine settings then unmounted the drive and connected it to the router; it is still not seen.


Previously on a whim, I had formatted a flash drive to test out if I could get a network backup solution, and that worked (though it was several months back).


What step(s) am I missing that is not allowing Time Machine to see the drive?

MacBook Pro 13″, macOS 14.4

Posted on Apr 8, 2024 1:14 PM

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Question marked as Top-ranking reply

Posted on Apr 8, 2024 2:35 PM

An external drive on a router is not a supported Time Machine back up disc.

Backup disks for Time Machine - Apple Support

A NAS that supports the “Time Machine over SMB” specification is a supported backup disk. If the router runs a file server that supports the “Time Machine over SMB” specification it might work, but it is still not supported by Apple.

The network drive format is irrelevant. A network backup is stored in a Sparse Bundle disk image which is formatted appropriately for a Time Machine backup.


All that being said, try mounting your Time Machine share in Finder, then try adding it as the Time Machine destination disk.


7 replies
Question marked as Top-ranking reply

Apr 8, 2024 2:35 PM in response to agarza647

An external drive on a router is not a supported Time Machine back up disc.

Backup disks for Time Machine - Apple Support

A NAS that supports the “Time Machine over SMB” specification is a supported backup disk. If the router runs a file server that supports the “Time Machine over SMB” specification it might work, but it is still not supported by Apple.

The network drive format is irrelevant. A network backup is stored in a Sparse Bundle disk image which is formatted appropriately for a Time Machine backup.


All that being said, try mounting your Time Machine share in Finder, then try adding it as the Time Machine destination disk.


Jun 21, 2024 11:22 AM in response to agarza647

I had the same issue with a qnap NAS. I solved it by setting the SMB Protocol on the NAS to Version 3.

On qnap this could be done by the user interface:


[sorry Link remove, google for "QNAP SMB Time Machine"]


But the newest version of the firmware stopped showing this settings, after they fixed a security issue with SMB1. Luckily on can change this settings on the console by connecting to to the NAS using ssh:


ssh admin@mynas


That is what i did:


# setcfg -f /etc/config/smb.conf global "server min protocol" SMB2
# setcfg -f /etc/config/smb.conf global "min protocol" SMB2
# setcfg -f /etc/config/smb.conf global "server max protocol" SMB3
#  setcfg -f /etc/config/smb.conf global "max protocol" SMB3
# /etc/init.d/smb.sh restart


You have to be admin/root to do this.

You can see what is currently configured in this file:


/etc/config/smb.conf


For Qnap see here, just enable smb3 instead of SMB 1,as shown in the post:


[sorry Link remove: Google for "How to enable SMB v1 for QTS 4.2.6/4.3.3/4.3.4?"]


Doing this ended up showing my share in time machine settings:-)


There might be some other SMB requirements for the Time Machien to work, but i didn't find any in the apple documentation. So maybe i was just lucky to get the rest right.


Jul 19, 2024 3:21 AM in response to agarza647

I am seeing a similar problem though it might not be due to the same root cause.


I have been using a Synology NAS running the latest DSM (currently 7.2.xxx) with Time Machine configured to use a specific share name and user account dedicated for macOS Time Machine backups. The system is configured to use SMB 3.0 as the default.


I experienced a problem with the previous Time Machine store becoming corrupted and no longer usable. I therefore renamed that share marking it as hidden and created a new one of the same name as the original with access granted to the same user account.


Subsequently, both systems had been restarted. macOS (v14.5) Finder had no difficulty with seeing the new list of SMB network shares, but TimeMachine had cached the old share list. It was seeing the renamed share (which was now hidden), and was not listing the newly created Time Machine network share. The current list of network shares was also visible to "smbutil view". Neither Finder nor smbutil listed the former Time Machine share that had been renamed.


If I mounted the new Time Machine network share in Finder, the new share name would appear in the list displayed by Time Machine, but as soon as I unmounted the the new share in Finder, it would disappear from the list of network shares displayed by Time Machine.


I am currently waiting to see if the list will eventually refresh of its own accord, but there is clearly some problem with the caching of network share names in Time Machine. If the list in Time Machine is not refreshed after a few hours it looks like ANOTHER restart of macOS will be required to try and resolve problems with its caching of SMB network share names.

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Why does Time Machine settings not see a network drive?

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