Got a pice of dust under the screen

I bought my new Ipad 10 generation on February .I noticed that there are a pice of dust under the dust and it cannot be cleared off. The dust is under the inside screen .How to solve it ???

iPad, iPadOS 17

Posted on Apr 8, 2024 5:38 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2024 8:18 AM

If the inside of the screen has any kind of physical contamination, the only resolution is service/repair.


Assuming your iPad is within its one-year limited warranty, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Apr 9, 2024 8:18 AM in response to ph1004

If the inside of the screen has any kind of physical contamination, the only resolution is service/repair.


Assuming your iPad is within its one-year limited warranty, you would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to offer assistance:

Genius Bar Reservation and Apple Support Options - Apple

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Got a pice of dust under the screen

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