How can I change my Apple ID and Apple ID Email? I can’t remember my password. And bc I don’t have my old device that has the my gmail hooked up to that device, I can’t have access to that account anymore. So can I someone please help me out with this issue please? Thanks
[Re-Titled by Moderator]
iPhone 11, iOS 17
This Apple article has instructions for what to do if you have forgotten your Apple account password —> If you forgot your Apple ID password - Apple Support
or go directly to this link —> http://iforgot.apple.com/
If you don't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support
"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community
If you still need help this page provides country-specific Apple Support contact information for customers seeking help ➞ Contact Apple for support and service - Apple Support
This page has telephone numbers for contacting Apple for support and service ➞ https://support.apple.com/106932
If you are signed into this forum using the same Apple Account then your browser may be configured to automatically enter your password. You should be able to view stored passwords in your browser's preferences/settings.
Once you have done that, here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:
If you have an iPhone or iPad:
1. Go to Settings, then tap your name.
2. Tap Sign In & Security.
3. Next to Email & Phone Numbers, tap Edit.
4. Tap the Remove button next to the email address, then tap Delete.
5. Tap Choose Another Email Address and enter your device passcode if asked.
6. Enter the new email address, then tap Continue.
7. Enter the verification code that was sent to your new email address. Read this support article to learn what to do if you didn’t get the email —> If you didn't receive your verification or reset email - Apple Support
8. If you encounter issues with certain services after doing this, this outdated support article may still have useful suggestions --> What to do after you change your Apple ID or password - Apple Support
Refer to the support article Change your Apple ID - Apple Support :
- If you don’t have an iPhone or iPad the support article says to, “go to https://appleid.apple.com and sign in. Then follow the onscreen instructions to change the email address associated with your Apple ID.”
- For general information, and other issues such as changes or addresses not being accepted.
- Note a recent change to the article where you can now change the email address without having to have access to your old email account.
How to change your Apple ID email address online:
1. Go to https://appleid.apple.com and sign in.
2. In the Sign-In and Security section, choose Apple ID.
3. Enter the email address that you want to use as your Apple ID.
4. Choose Change Apple ID.
5. If you changed your Apple ID to a third-party email address, check your old ID email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support
6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID, as indicated in this support article —> What to do after you change your Apple ID or password - Apple Support
This Apple article has instructions for what to do if you have forgotten your Apple account password —> If you forgot your Apple ID password - Apple Support
or go directly to this link —> http://iforgot.apple.com/
If you don't receive your verification or reset email, read this Apple Support article: If you didn't receive your verification or reset email - Apple Support
"When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account."
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery (read this support article: How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. More detail in —> Activation Lockout Issues - Apple Community
If you still need help this page provides country-specific Apple Support contact information for customers seeking help ➞ Contact Apple for support and service - Apple Support
This page has telephone numbers for contacting Apple for support and service ➞ https://support.apple.com/106932
If you are signed into this forum using the same Apple Account then your browser may be configured to automatically enter your password. You should be able to view stored passwords in your browser's preferences/settings.
Once you have done that, here's how you change the email address (Apple ID) you use for your Apple Account while retaining everything in your account:
If you have an iPhone or iPad:
1. Go to Settings, then tap your name.
2. Tap Sign In & Security.
3. Next to Email & Phone Numbers, tap Edit.
4. Tap the Remove button next to the email address, then tap Delete.
5. Tap Choose Another Email Address and enter your device passcode if asked.
6. Enter the new email address, then tap Continue.
7. Enter the verification code that was sent to your new email address. Read this support article to learn what to do if you didn’t get the email —> If you didn't receive your verification or reset email - Apple Support
8. If you encounter issues with certain services after doing this, this outdated support article may still have useful suggestions --> What to do after you change your Apple ID or password - Apple Support
Refer to the support article Change your Apple ID - Apple Support :
- If you don’t have an iPhone or iPad the support article says to, “go to https://appleid.apple.com and sign in. Then follow the onscreen instructions to change the email address associated with your Apple ID.”
- For general information, and other issues such as changes or addresses not being accepted.
- Note a recent change to the article where you can now change the email address without having to have access to your old email account.
How to change your Apple ID email address online:
1. Go to https://appleid.apple.com and sign in.
2. In the Sign-In and Security section, choose Apple ID.
3. Enter the email address that you want to use as your Apple ID.
4. Choose Change Apple ID.
5. If you changed your Apple ID to a third-party email address, check your old ID email for a verification code, then enter the code. Learn what to do if you didn't get the email. --> If you didn't receive your verification or reset email - Apple Support
6. If you use services like iCloud or Messages to share with friends and colleagues, sign in to those services with your updated Apple ID, as indicated in this support article —> What to do after you change your Apple ID or password - Apple Support
If you cannot remember your password first try and reset the password at iforgot.apple.com, as there is a chance that you need to provide your password in order to change your Apple ID.
How can I change my Apple ID and email?
