SrAppleUser: my macbook air stopped working. Purcgased a year ago...no issues. Just connected for charging, afterwards would not start up...dead. Charging cable is working...is this a known issue
MacBook Air 13” M1 chip
MacBook, macOS 10.13
MacBook Air 13” M1 chip
MacBook, macOS 10.13
If your MacBook won't boot, please try this to see if you can fix the issue for yourself
Check power connections
Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.
If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
Press and hold the power button
Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)
Then press and release the power button normally.
Unplug accessories
You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.
If you see something on your screen
If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:
If your Mac turns on but doesn't start up all the way
If you see nothing on your screen
If your Mac seems to be turned on but the screen remains blank, the issue could be software related:
If your Mac starts up to a blank screen
Contact us
If the issue continues or you need help with any of these instructions, contact Apple Support.
See this link for further reference
If your Mac doesn't turn on - Apple Support
If your MacBook won't boot, please try this to see if you can fix the issue for yourself
Check power connections
Make sure that your power cable is undamaged and plugged securely into your Mac and a working electrical outlet.
If your Mac has no built-in display, make sure that your external display is connected to power, connected to your Mac, and turned on.
Press and hold the power button
Press and hold the power button on your Mac for about 10 seconds. (Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.)
Then press and release the power button normally.
Unplug accessories
You could have an issue with one or more accessories or their cables. Unplug all accessories from your Mac, including printers, drives, USB hubs, and mobile devices. Then repeat step 2, above.
If you see something on your screen
If your screen shows a flashing question mark, circle with a line through it, or anything else, your Mac is turned on but isn't starting up:
If your Mac turns on but doesn't start up all the way
If you see nothing on your screen
If your Mac seems to be turned on but the screen remains blank, the issue could be software related:
If your Mac starts up to a blank screen
Contact us
If the issue continues or you need help with any of these instructions, contact Apple Support.
See this link for further reference
If your Mac doesn't turn on - Apple Support
The charging cable is working, I tried multiple outlets ….nothing.
I tried all the recommended ‘button holding’…..nothing. It makes no attempt to start…..dark. It made no sense to me….never an issue, for one year and one day from purchase.
i had an ‘old MacBook’….it was purchased from a High School…they reburished it…I had it for over 10 years, until I really couldn’t update it….so I bought the new MacBook Air…..could never saw thus coming. Is there some fix from Apple??? Thank you!
SrAppleUser: my macbook air stopped working. Purcgased a year ago...no issues. Just connected for charging, afterwards would not start up...dead. Charging cable is working...is this a known issue