Getting scammed using Apple Pay

Hi guys, is there any way to get money back from a purchase done with Apple Pay?


Long story short: I bought from EauDeSpace.com using Apple Pay, business which seems to be operating but... I think they're not. I got the automated email with the confirmation and that's it. It's been 10 days and haven't heard from them since then.

The site is pretty basic, the only way to contact them is through their "help" email, which rejects every email I sent. Social media profiles are totally abandoned.

I know it's my fault to not check customers opinions before buying, which are pretty bad from the last 2 years. Apparently this business worked fine for a period of time, but it doesn't operate anymore despite having an entire website still running and accepting payments.


Is there anything I can do?


Thank you.

Windows, Windows 10

Posted on Apr 9, 2024 9:42 AM

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Question marked as Top-ranking reply

Posted on Apr 9, 2024 9:50 AM

Apple Pay really isn’t involved in this, as you may think. Apple is not a bank, doesn’t handle any of the payments/funds etc. All Apple Pay does is transmit data in a more secure and private way than the merchants servers and networks. It helps keep your financial and personal information out of bad actors and those that might sell your information.


The bank that issued the payment method (credit or debit card) authorized the sale and transferred their funds to the merchant. The bank has a stake in the transaction and is federally regulated.


Please contact the bank that issued your payment method and file a dispute. They give you a provisional credit for the transaction and conduct an investigation and assuming the merchant doesn’t respond, you’ll receive a permanent credit for the transaction.



10 replies
Question marked as Top-ranking reply

Apr 9, 2024 9:50 AM in response to Ricky_Mac88

Apple Pay really isn’t involved in this, as you may think. Apple is not a bank, doesn’t handle any of the payments/funds etc. All Apple Pay does is transmit data in a more secure and private way than the merchants servers and networks. It helps keep your financial and personal information out of bad actors and those that might sell your information.


The bank that issued the payment method (credit or debit card) authorized the sale and transferred their funds to the merchant. The bank has a stake in the transaction and is federally regulated.


Please contact the bank that issued your payment method and file a dispute. They give you a provisional credit for the transaction and conduct an investigation and assuming the merchant doesn’t respond, you’ll receive a permanent credit for the transaction.



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Getting scammed using Apple Pay

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