Hey community i have MacBook air, installed mac os version was 12.7.3. when i boot up the device it shows folder icon with question mark(Img attached below). when i try to go into recovery mode it shows rotating earth animation and asked me to connect with WIFI. my final goal is to just that my MacBook any how. Pl help me with this.
I also tired to boot with an external device. butt but it is not booting up or may be not detecting the bootable drive.
If your Mac boots up to a folder with a question mark your startup disk is not avaliable or it does not contain a working copy of macOS. If you cannot boot from internet recovery, try and boot from the internal recovery system instead. See this link for further reference
If your Mac starts up to a question mark - Apple Support
Please see this instructions to see if you can fix this:
Turn off your Mac
Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.
Start up from macOS Recovery
To start up from macOS Recovery, press the power button to turn on your Mac, then immediately press and hold these two keys until you see an Apple logo or other image: Command (⌘) and R.
When in macOS Recovery, your Mac shows a list of utilities, including Disk Utility:
Use Disk Utility to repair your startup disk
Select Disk Utility in macOS Recovery, then click Continue and follow the steps to repair your startup disk with Disk Utility. These steps also describe what to do if Disk Utility can't repair your startup disk, or Disk Utility doesn't see your startup disk.
When done, restart your Mac: choose Apple menu > Restart.
Reinstall macOS, if necessary
If the question mark returns after restarting your Mac, repeat the previous steps to turn off your Mac and start up again from macOS Recovery. Then follow the steps to reinstall macOS.
If you need help
Learn what to do if you can't start up from macOS Recovery.
If the question mark isn't persistent, but appears only briefly before your Mac starts up, make sure that your startup disk is selected in Startup Disk settings. If that doesn't help, reset NVRAM and check the setting again.
If you still need help, please contact Apple Support.
If your Mac boots up to a folder with a question mark your startup disk is not avaliable or it does not contain a working copy of macOS. If you cannot boot from internet recovery, try and boot from the internal recovery system instead. See this link for further reference
If your Mac starts up to a question mark - Apple Support
Please see this instructions to see if you can fix this:
Turn off your Mac
Press and hold the power button on your Mac for up to 10 seconds, until your Mac turns off.
Every Mac has a power button. On laptop computers that have Touch ID, press and hold Touch ID.
Start up from macOS Recovery
To start up from macOS Recovery, press the power button to turn on your Mac, then immediately press and hold these two keys until you see an Apple logo or other image: Command (⌘) and R.
When in macOS Recovery, your Mac shows a list of utilities, including Disk Utility:
Use Disk Utility to repair your startup disk
Select Disk Utility in macOS Recovery, then click Continue and follow the steps to repair your startup disk with Disk Utility. These steps also describe what to do if Disk Utility can't repair your startup disk, or Disk Utility doesn't see your startup disk.
When done, restart your Mac: choose Apple menu > Restart.
Reinstall macOS, if necessary
If the question mark returns after restarting your Mac, repeat the previous steps to turn off your Mac and start up again from macOS Recovery. Then follow the steps to reinstall macOS.
If you need help
Learn what to do if you can't start up from macOS Recovery.
If the question mark isn't persistent, but appears only briefly before your Mac starts up, make sure that your startup disk is selected in Startup Disk settings. If that doesn't help, reset NVRAM and check the setting again.
If you still need help, please contact Apple Support.
You have to be connected to the internet before you can get into Recovery mode. Have you joined the wifi network? Better still, can you connect an ethernet cable?
The problem is i can't go further or backward meaning, not able go into the recovery mode also not able to install new mac it is stuck there.
MACbook air is not booting up
