Trading in a locked iPhone
If a relative gives me an iPhone, but they cannot remember the password so the phone is locked, can I trade it in to purchase a new iPhone?
iPhone 13
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
If a relative gives me an iPhone, but they cannot remember the password so the phone is locked, can I trade it in to purchase a new iPhone?
iPhone 13
Hello~ No…otherwise stolen and activation locked iPhones could be traded in. Have them take a look here…
If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
~Katana-San~
Hello~ No…otherwise stolen and activation locked iPhones could be traded in. Have them take a look here…
If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support
~Katana-San~
Trading in a locked iPhone