Final Cut Pro 10.7.1 gives me an error message when I try to export project into H.264?

Hi all - I have a iMac 24inch M1 2001 (8GB Ram) and I am on OS Sonoma 14.4.1. and am just trying out trail version of Final Cut Pro 10.7.1 and when I try to export a project in h.264 I am receiving an error message which reads 'This operation could not be completed because an error occurred when encoding frame at 00:00:00:00 (error 17693)'

I have tried looking everywhere for a solution to this and any help with this would be gratefully received. Thanks, Tom

iMac (M1, 2021)

Posted on Apr 10, 2024 8:37 AM

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Posted on Apr 11, 2024 3:17 AM

I had a similar error recently when doing a quick 'n dirty edit on old .mp4 movies for my son (I did have the original VHS converted to .dv footage archived on HDD ... lazy me). Anyway, I fixed it with:


In FCP Preferences > General set Time Display to "Frames" or to the same format as in the error report.

In the timeline navigate to frame [n] and see what is there (zoom in enough to see individual frames). Delete that frame (with arrow keys and b blade tool). You might get away with just deleting all render frames, and turning off background render.


...I later noticed that there are many such dropouts on those .mp4 delivery movies. Maybe I should again re-encode them from the .dv files when I get a faster Mac... Or maybe those VHS dropouts plague me even then...

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Question marked as Top-ranking reply

Apr 11, 2024 3:17 AM in response to Evietg23

I had a similar error recently when doing a quick 'n dirty edit on old .mp4 movies for my son (I did have the original VHS converted to .dv footage archived on HDD ... lazy me). Anyway, I fixed it with:


In FCP Preferences > General set Time Display to "Frames" or to the same format as in the error report.

In the timeline navigate to frame [n] and see what is there (zoom in enough to see individual frames). Delete that frame (with arrow keys and b blade tool). You might get away with just deleting all render frames, and turning off background render.


...I later noticed that there are many such dropouts on those .mp4 delivery movies. Maybe I should again re-encode them from the .dv files when I get a faster Mac... Or maybe those VHS dropouts plague me even then...

Apr 10, 2024 10:06 AM in response to Evietg23

Ah! So the problem is only when you export "Video and Audio" and choose H264; but choosing "Computer", which produces an mp4 file (incidentally using H264 also) works?

Do other exports, like "Apple Devices" work?


Try deleting FCP preferences. To delete preferences, hold down command and option while starting the application and click Delete Preferences.

The application will start in a default state, and open an "Untitled" library. Reopen the library you were working on, set the preferences the way you like them, and try again.

If the problem persists: Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

Apr 11, 2024 3:48 AM in response to Luis Sequeira1

Thanks very much Luis - I think I now have it sorted. It was the deleting FCP preferences and starting up again that helped. I was just getting tangled up in codecs and video files and needed to start from scratch and now I can seem to get all MOV files and Mp4 (all that I need for now). I appreciate the help as I don't know anyone else who does this stuff and it was great to get some support on it as it was stressing me out. Cheers.

Apr 10, 2024 9:55 AM in response to Luis Sequeira1

Hi Luis - thanks very much for replying.


I have tried all your suggestions and tired a new test project.


When I tired the range it had the same message as before 'the operation could not be completed because an error occurred when encoding frame at - and here it gave the timecode for the beginning of the range'.


It feels like I doing something wrong but I just can't work it out.


Thanks again - any other ideas. I could just get used to having all projects exported to MP4 (which works) but I really wanted the option for H.264 also.

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Final Cut Pro 10.7.1 gives me an error message when I try to export project into H.264?

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