MacBook Air M1 Turns off when unplugged. Battery health is fine.

MacBook Air M1 2020 running Sonoma 14.1.2


Loses power when unplugged. Powers on by itself when plugged back in. If plugged in and shutdown, it automatically restarts.


Battery Condition: Normal, Maximum Capacity: 100%, Cycle Count: 1



Posted on Apr 10, 2024 2:01 PM

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3 replies

Apr 10, 2024 2:21 PM in response to 0Errant

If it has one cycle count the MacBook is almost brand new, am I correct?


If so go to battery settings and see if the MacBook is doing something when unplugged. If you leave it unplugged will it fall a sleep? Or will it stay on? What is happening if you put the MacBook to sleep manually? Will it drain as fast as before?


Also you can try and boot the Mac in the safe mode to see if the issue persist. If it does not persist in the safe mode it is generally caused by an external piece of software, you might want to evaluate the software installed to your mac


Start up your Mac with Apple silicon in safe mode

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.



Apr 10, 2024 2:35 PM in response to WheelieNick

Yes, new old stock, just out of the box and setup.


Nothing unusual in the battery settings. I've tried switching the Low Power Mode settings to see if that changes anything, and it does not. If the Mac is unplugged, it can't be turned on. If Mac is plugged in and left alone, it will start to sleep and immediately wake up. If the Mac is plugged in and Shutdown, it immediately powers back on.


It's downloading Sonoma 14.4.1 right now. Will give Safe Mode a try after that and let you know.

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MacBook Air M1 Turns off when unplugged. Battery health is fine.

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