Adding a Hybrid COX & Yahoo! email account to Apple Mail

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Level 1

9 points

Adding a Hybrid COX & Yahoo! email account to Apple Mail

COX migrated all of its customers' email addresses to Yahoo!. When this transfer was complete, I could no longer us Apple Mail with the COX server addresses. So, my email address still ends in @cox.net but the IMAP and SMTP servers are imap.mail.yahoo.com and smtp.mail.yahoo.com. I attempted to change the server info but that did not work. I deleted the account and then tried to add it back in with the Yahoo! server info. That did not work. Does Apple Mail require that the email extension and servers match? So far, I do not like the Yahoo! Mail app. Thanks for any help!

MacBook Pro 13″, macOS 12.6

Posted on Apr 10, 2024 6:03 PM

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Answer 1

Top-ranking reply

HWTech

Level 9

60,884 points

Apr 11, 2024 8:53 AM in response to cmatthewsri

Here is a link to a Cox forum post with convoluted instructions for making Apple Mail work with the new Cox Yahoo email system.

https://forums.cox.com/discussions/internet/using-yahoo-email-in-mac-os-mail-app/151730

To give credit where credit is due, I got that from @georgefrombyron from their post here:

Cox transitioning to yahoo - Apple Community

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Answer 2

MartinR

Level 7

21,769 points

Apr 11, 2024 11:42 AM in response to BDAqua

Similar things happened a few years ago when Verizon transitioned their email to AOL. You could keep your @verizon.net email address but you had to create a new account in Mail using the AOL server addresses & get an app password from AOL. It was not documented anwhere that I recall. At the time I solved it more by trial & error than anything else.

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Answer 3

Doug O.

Level 1

16 points

Jun 22, 2024 4:12 PM in response to cmatthewsri

THANK YOU!!!!! I would have never thought I had to do the "GENERATE APP PASSWORD" from Yahoo. I have 3 months of unsent emails which I thought got sent in my MAIL app on my MacBook . (I couldn't find them on my iPhone) . Just found this out today. ugh. totally unbelievable.

Thanks again

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Answer 4

BDAqua

Level 10

245,525 points

Apr 11, 2024 8:08 AM in response to cmatthewsri

No such requirement from Apple.

See if any of this helps...

Mac's Mail App is not as modern as iOS's Mail app, Many eMail providers now require a separate App Password different from your eMail password…

Yahoo has gone to this too...

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

Yahoo cure, thanks to tekkaman65535…

yahoo mail failed to authenticate - Apple Community

Yahoo App password…

Generate and manage third-party app passwords

Some older, third-party email apps (that do not use our Yahoo branded sign in page) require you to enter a single password for login credentials. To access your Yahoo Mail account on these apps, you'll need to generate and use an app password. An app password is a long, randomly generated code that gives a non-Yahoo app permission to access your Yahoo account. You’ll only need to provide this code once to sign in to your third-party email app.

https://help.yahoo.com/kb/access-yahoo-mail-third-party-apps-sln15241.html

Most likely biggest factor is using Other in Mail setup, then using a Browser that doesn’t have Yahoo PW stored init to get the App PW.

Changed Yahoo password, yahoo stopped sen… - Apple Community

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Answer 5

cmatthewsri Author

Level 1

9 points

Apr 11, 2024 8:21 PM in response to HWTech

Thank you so much. I never would have figured this out. I have two accounts that I needed to fix. I had trouble with sending for one of the accounts. After changing the settings (including the new Yahoo app password), and saving, Mail kept reverting back to the old SMTP password. This did not happen in the other account.

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Answer 6

cmatthewsri Author

Level 1

9 points

Apr 11, 2024 8:43 PM in response to cmatthewsri

I need additional help with Mail. It appears that the old password for the email account is saved somewhere and is autofilling, so I cannot save/use the new Yahoo App password. Where can I find that autofill password?

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