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app store keeps asking for icloud password

Every time I try to download an app on my iPhone the AppStore asks for my Apple id password. When I put it in it loads as if it is going to start downloading the app and then it just asks for the password again. No matter how many times I’ve done this it just asks again. When I try to redownload offloaded apps instead it just loads and never starts downloading. I was having other issues with my password not working when I put it in but I changed it recently. Any help would be great because currently I can’t download anything.

iPhone 15

Posted on Apr 10, 2024 11:28 PM

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Question marked as Top-ranking reply

Posted on Apr 14, 2024 7:27 PM

Happened to me today. After googling and trying everything from articles and threads everywhere (including suggestions here) I was looking for a way to contact support and instead I happened to find the solution.


open app store

>click profile circle top right

>scroll alllll the way down to “sign out”

>follow prompts to log back in


Hopefully it helps if you haven’t figured it out already


13 replies
Question marked as Top-ranking reply

Apr 14, 2024 7:27 PM in response to nugentlj8

Happened to me today. After googling and trying everything from articles and threads everywhere (including suggestions here) I was looking for a way to contact support and instead I happened to find the solution.


open app store

>click profile circle top right

>scroll alllll the way down to “sign out”

>follow prompts to log back in


Hopefully it helps if you haven’t figured it out already


Apr 14, 2024 9:53 AM in response to nugentlj8

Finally I figured this out. I was having the same problem with it not letting me download apps, I would put my password in and it would keep asking over and over. What fixed it for me, my payment method on iCloud was failing, even though the app was free. (Because I got rid of that whole bank account) All I had to do was remove that payment option from my iCloud. Fixed mine immediately after!

Apr 11, 2024 9:59 PM in response to nugentlj8

I opened the app store on my phone and tapped the apps icon in the bottom menu bar. There are Today, Games, Apps, Arcade, and Search. When I tapped on apps, the profile icon in the upper right corner was a gray person and not my profile picture. I tapped on the gray person icon and it gave me an option to sign in. I signed in with my apple ID and then searched for an app I wanted to install. I tapped Get and it asked me for my apple ID again. It started the download, but instead of stopping and asking for my password again, it kept downloading. I still can't figure out why it won't use face recognition when I have that selected in settings.

app store keeps asking for icloud password

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