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In the App Store it asks for my Apple ID password and it fails when I enter it. Works OK on other Apple contents. Will not let me upgrade Apps without Apple ID and password. It only asks for the password.

App Store asks for password when trying to upgrade apps without asking for Apple ID. Fails when I put in the correct password.


iPad 2, iOS 9

Posted on Jul 7, 2020 4:40 PM

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Question marked as Top-ranking reply

Posted on Jul 7, 2020 5:13 PM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

1 reply
Question marked as Top-ranking reply

Jul 7, 2020 5:13 PM in response to tvsports

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

In the App Store it asks for my Apple ID password and it fails when I enter it. Works OK on other Apple contents. Will not let me upgrade Apps without Apple ID and password. It only asks for the password.

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