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IOS 17.4.1 update stuck

IOS update 17.4.1 stuck on new iPhone 15. No status bar. Says "update requested". Tried deleting update and requesting it again. No change. Phone is 100% charged and is also connected to WIFI. Picked up this new phone this at 10 a.m. this morning. It's 2 p.m. and the update still says 'update requested' but doesn't show any update status.

Posted on Apr 11, 2024 11:00 AM

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Question marked as Top-ranking reply

Posted on Apr 11, 2024 5:45 PM

Same problem, Apple. Brand new iPhone 15 bought today won't upgrade to iOS 17.4.1. Stuck on "Preparing Update..." for up to 6 hours so far and counting. Even after a hard reboot (vol up, down, hold power) it still won't advance through the process. Yes it's fully charged and plugged in and on WIFI. Help please!

93 replies

Apr 12, 2024 8:26 AM in response to BeasleyGirl

I am using iPhone 14 Pro Max and been on 17.3 (I am few versions outdated lol) I've been trying many time for straight three days to update my phone but I experience the same thing. I already tried restarting my phone, turning it off, deleting the update on iPhone storage the try to update again, using different wifi network—BUT NOTHING HAPPENED.


So I am checking just this night if I can update already, but still no. So what I did is that:


  1. I plugged my phone to my Macbook using my lightning to type c cord then click "Trust the Device"
  2. Open Finder and look for the device name
  3. Click General then the update button
  4. Just agree with the terms, input your phone's passcode then wait.
  5. After the download for update is done, it will ask if you will continue with the update so just confirm
  6. Wait again then you're done!!!!!!


I just got mine updated tonight waiting for around 15 minutes only given my internet connection is weak, how much more if it's faster?!?? So try this now besties!


these might help you for much clearer instructions:


Update your iPhone, iPad, or iPod touch with the Finder - Apple Support


Update your iPhone, iPad, or iPod touch with iTunes - Apple Support




Apr 13, 2024 10:29 AM in response to jasilyn242

Guys, jasilyn242 is right!


This is the solution:


  1. Activate the phone without transferring any data to it.
  2. Don't setup iCloud.
  3. Once you reach the phone's home screen, open Settings, go to General & download the latest software update.
  4. Once the update is installed, reset the phone completely - erase all of it's content.
  5. Restart the activation process
  6. You should be able to transfer your data whichever way you prefer.


I can't believe Apple still hasn't fixed this bug.

What a horrible waste of time 💀


Good luck people,

Alex.

IOS 17.4.1 update stuck

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