You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 17.4.1 update stuck

IOS update 17.4.1 stuck on new iPhone 15. No status bar. Says "update requested". Tried deleting update and requesting it again. No change. Phone is 100% charged and is also connected to WIFI. Picked up this new phone this at 10 a.m. this morning. It's 2 p.m. and the update still says 'update requested' but doesn't show any update status.

Posted on Apr 11, 2024 11:00 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2024 5:45 PM

Same problem, Apple. Brand new iPhone 15 bought today won't upgrade to iOS 17.4.1. Stuck on "Preparing Update..." for up to 6 hours so far and counting. Even after a hard reboot (vol up, down, hold power) it still won't advance through the process. Yes it's fully charged and plugged in and on WIFI. Help please!

93 replies

Apr 25, 2024 10:47 PM in response to BeasleyGirl

I have another problem:

14 pro max and 15 pro.

both updated to 17.4.1 directly from phone procedure.

when I connect to my Mac mini the Mac tell me to upgrade to 17.4.1 even if they are already updated.

if I launch the upgrade at the end of the procedure it goes into recovery, and you can't see it on your Mac anymore.

after restore procedure reinstall and all is fine in the end.

this iusse happens with two iphones

Fabio Cittadini.

Milano, Italy.

IOS 17.4.1 update stuck

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.