IOS update 17.4.1 stuck on new iPhone 15. No status bar. Says "update requested". Tried deleting update and requesting it again. No change. Phone is 100% charged and is also connected to WIFI. Picked up this new phone this at 10 a.m. this morning. It's 2 p.m. and the update still says 'update requested' but doesn't show any update status.
I had the same issue with my new IPhone 15 Pro yesterday and was able to set up today successfully by following these steps (keep in mind I use windows PC)
1- Set up your phone without restoring data from cloud or another phone (3rd option)
2-Sign into your ID and access your phone
3- Open ITunes from PC, make sure iTunes has latest Update
4- Connect your new phone to laptop/PC to connect to ITunes
5- After IPhone is identified in ITunes it will either ask you to automatically update to new IOS or you will have to manually choose it from setting (it works either way)
6- After download is completed, it will automatically install it on your phone (it took me 40 min to complete, upgrade size was 8GB and my connection was slow)
7- After new IOS is successfully downloaded on your phone, make sure to check it from general, software update (it will state your phone has latest version)
8- Sign out of apple ID
9- Go to General, transfer or reset phone
10-Erase all content and settings and confirm
11- IPhone will restart again and restart the process of setting up the phone
12- choose the option of transferring data from your other iPhone or restore from cloud (I chose to transfer from my old iPhone)
That’s it.. it will transfer data successfully and not ask for IOS update again
TIPS..
1- If you have already downloaded the software and it’s stuck, make sure to delete it from iPhone storage before starting this process
2- If your download is painfully slow (2 or 3 hours) then reset network settings! It worked for me straight away
Good luck.
It’s a bloody nightmare and the apple staff I’m speaking to will not admit it. They will not admit there is a corrupt update and try and make out it’s just me. I’ve asked them over and over have you corrected this corrupt update . They will not answer the question .
they will not admit she just tell me when a new upgrade will be available to correct this issue.
Be happy it won’t update because this update is TERRIBLE! Completely ruined my phone. My contacts are gone, also not showing on the phone app so when I get a call the name doesn’t show, only the number. I can’t give any of my apps permission to access my microphone and camera so it’s bye bye to instagram and Snapchat and ad everything else. All of the apps are ruined and it’s no way to allow permissions for any of the apps because that feature is now removed from your settings.
This is it! Thank you. I'm not sure why this workaround was needed, but it worked. And Googling other solutions led me to plug my new phone into my Mac to update that way, but that didn't work, either.
Same problem, Apple! New iPhone 15 stuck on downloading iOS 17.4.1 The progress bar is stuck at "2 hrs remaining" And this is my third restart. The first time it went up to "7 hrs remaining". I run a business, and most of it goes through my phone. Now, I'm without a phone for over six hours waiting for Software Update. This is sooo non-Apple. For what it's worth I will give iPhone 15 one star rating.
I have another problem:
14 pro max and 15 pro.
both updated to 17.4.1 directly from phone procedure.
when I connect to my Mac mini the Mac tell me to upgrade to 17.4.1 even if they are already updated.
if I launch the upgrade at the end of the procedure it goes into recovery, and you can't see it on your Mac anymore.
after restore procedure reinstall and all is fine in the end.
this iusse happens with two iphones
Fabio Cittadini.
Milano, Italy.
Having the same issue, brand new iPhone 15 and can't get it to update. Have called apple support a couple times and haven't found a solution yet.
What did apple support actually say? Are they aware there’s a problem? Are they going to fix it? I’m in the same boat, new phone arrived at 2 and 6 hours later I’m still waiting to use it!
Exactly the same issue. My wife too. It feels like there’s a problem here. Zero help from Apple or our phone supplier
Same thing, new iphone 15 stuck on "Update Requested"
Trying to activate new iPhone 15 PM. Stuck too, “preparing update.” No status bar.
Me too, just got brand new iPhone 15 same exact issue
Me too. My new Iphone 15 arrived yesterday and I can't get past the update to set up my new phone and use it! Really disappointing!
They talked me through power off then restart without transferring anything. Into settings to prompt the update. And voila, the phone still won’t download it…..
Thank you for this advice! I just did it and it has FINALLY updated to 17.4.1!
my next step would have been returning the phone if i hadn’t seen this!
Me too thinking to replace 🤔
IOS 17.4.1 update stuck
